FAQ
General Questions
What is the GhostPad, and who is it for?
The GhostPad is a high-performance tempered glass mouse pad designed for gamers, professionals, and anyone seeking exceptional precision and durability. Its smooth surface ensures effortless glide, making it perfect for competitive gaming or detailed design work.
Why should I choose a glass mouse pad over a traditional one?
Glass mouse pads like the GhostPad offer several advantages over traditional fabric or plastic pads:
- Durability: Glass mouse pads last significantly longer due to their robust material.
- Easy Maintenance: They are waterproof and stain-resistant, making them easy to clean and maintain.
- Consistent Performance: They provide a smooth, uniform surface that doesn’t wear out over time.
- Sensor Optimization: They are designed to work perfectly with modern optical and laser sensors.
Product Features
How do I clean the GhostPad?
Cleaning is simple—just wipe the surface with a damp cloth or a microfiber towel. No special cleaning agents are required.
Will the GhostPad move on my desk during use?
No, the GhostPad is equipped with non-slip feet on the underside to ensure it stays securely in place, even during intense gaming sessions.
Does the glass surface cause scratches or damage to my mouse feet?
No, the GhostPad’s surface is polished to 5 microns for an ultra-smooth finish. Additionally, the honeycomb etching minimizes friction, protecting your mouse feet while enhancing glide.
Sizing and Design
What are the available sizes, and which one should I choose?
The GhostPad is available in two sizes:
- 300 x 250 mm: Best for smaller desks or users who prefer compact mouse pads.
- 450 x 400 mm: Ideal for those who need more space for large sweeping movements.
If you’re a gamer who uses low DPI settings or prefers expansive movements, we recommend the larger size.
Does the GhostPad come in different colors or designs?
Yes, the GhostPad is available in a variety of custom designs to suit your style and setup. Additionally, new designs will be regularly introduced to keep the collection fresh and exciting.
Durability and Quality
How durable is the GhostPad?
The GhostPad is made from tempered glass, tested to withstand impact from a 1040 g steel ball. It’s designed to resist chips, cracks, and scratches under normal use.
Will the surface wear out over time?
No, the tempered glass is engineered to maintain its smoothness and performance over time, unlike traditional pads that wear down or fray with use.
Ordering and Shipping
How long does it take to receive my order?
Orders typically arrive within 7 to 15 business days. This time is necessary as each GhostPad is produced on demand to ensure top-notch quality.
Can I track my order?
Yes, once your order is shipped, you will receive a tracking number to monitor its progress in real time.
Returns and Warranty
What if I’m not satisfied with my GhostPad?
We offer a satisfaction guarantee. If you’re not happy with your purchase, you can contact us within the return period for a refund or exchange, subject to our return policy.
Does the GhostPad come with a warranty?
Yes, the GhostPad is covered by a warranty against manufacturing defects. Please refer to our warranty policy for more details.
Miscellaneous
How is the GhostPad packaged?
The GhostPad is securely packaged with protective layers to ensure it arrives in perfect condition.
Can I gift the GhostPad?
Yes, the GhostPad makes an excellent gift for gamers, designers, or anyone who spends a lot of time on their computer.